Poor communication, failure to follow guidelines contributed to overbilling of retirement home resident | Unpublished
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Source Feed: Ottawa Citizen
Author: Elizabeth Payne
Publication Date: May 8, 2024 - 04:00

Poor communication, failure to follow guidelines contributed to overbilling of retirement home resident

May 8, 2024
An Ottawa retirement home did not intentionally overbill a resident when it charged her for services she was already receiving through the public health system, but it should have known it was duplicating her care, the organization that regulates retirement homes in Ontario has ruled. Read More


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