Ottawa not sufficiently addressing flood of access requests for immigration records, watchdog says

The federal information watchdog says Immigration, Refugees and Citizenship Canada has made “insufficient progress” in improving immigrants’ access to information about their applications, and that failure is now affecting operations at the Canada Border Services Agency.For more than a decade, prospective immigrants have relied on access to information requests to learn about the status of their applications. Over time, the volume of requests have grown into a crisis within the department, as documented in a Globe and Mail investigation last year.